Online Privacy Policy

PRIVACY POLICY

(Last updated: 04/21/2025)

Downtown Manhattan Soccer League, Inc. (“DSL,” “we,” or “us”) is committed to protecting your privacy when you interact with our website, mobile application, content, products, and services.

To deliver, improve, and enhance our programs—such as games, practices, clinics, and events—we may use the information you provide. This is done solely to improve the efficiency, effectiveness, and quality of your experience with DSL.

We are committed to being transparent about how and why we collect and use your information. If you prefer that we not collect or use your information in a specific way, you may contact us at dsl.administrator@downtownsoccer.org.


The purpose of this Privacy Policy is to explain:

  • The application of this Privacy Policy;
  • The kind of information DSL may collect about you, how we collect it, and how we use it;
  • How DSL may disclose that information;
  • How you can access the information we hold about you;
  • When we may use your information to contact you;
  • The protection of your personal information;
  • DSL’s use of cookies to collect information, and how you can control or delete these cookies;
  • Additional steps to protect young people; and
  • How and why we collect and use additional information when you visit the DSL website(s), platforms(s) and App(s);
  1. Application of this Privacy Policy

The DSL Privacy Policy applies to personal information collected by DSL, whether we have asked for the information or not. This policy applies only to DSL. It does not apply to any other company or organization, including those whose digital services have links to DSL’s content or services. Third party services which have links to DSL’s content or services will govern the use of personal information you submit to them. This information may also be collected by cookies when you visit or use any of the platforms within DSL’s stable of digital platforms. We do not accept any responsibility or liability for the privacy practices of such third-party digital services.

DSL will review this policy regularly, and may update it from time to time. If we make changes, we will post those changes on the Privacy Policy page of the DSL website.

  1. Collection and use of personal information

2.1        Why we collect personal information

DSL collects personal information about you:

  • Because you have provided it to us. For instance if you contact us to make comments, complaints or to ask us questions, or you have interacted with one of our digital services (including online and mobile services), for instance by enrolling and registering your children and/or family members in DSL’s programs including but not limited to soccer and futsal games, practices, clinics and events;

 

  • Because we need the information to provide a product or service that you have requested. For instance, soccer and futsal games, practices, clinics and events.

 

  • Because we would like to improve our services. For instance DSL strives to improve our game, practice and clinic experience for participating players, coaches, referees, volunteers and parents. It also strives to improve safety by offering periodic courses for safety-related skills such as AED/CPR.

2.2        How we collect information when you use a digital service (including online and mobile services)

 

Broadly, there are two types of information or data we collect:

For example, you may provide information about yourself when you are registering, filling in a form, sign up for a service or event, or communicate in various formats with DSL board members, coaches, administrators and/or volunteers. This type of information may include your name, email address, phone number, address, children’s name(s) and ages, birth certificate, proof of residential address, children’s school, preferences for your children’s teammate and coach. The information that you give us may be:

  • Personal information that is required. In some instances, you must provide personal information if you wish to qualify or use a particular service or participate in an activity or event. For example, a birth certificate may be needed to confirm your child’s qualification for a specific soccer division or proof of residency may be required to confirm that you live within the requisite lower Manhattan zone.
  • Personal information that is optional. You may choose to provide some personal information which is not required but is directly related to DSL’s services and activities. Usually this type of information will enable DSL to improve or broaden the efficiency, effectiveness and quality of the services we can offer you. If you choose not to provide this optional information, we will still be able to offer you the service, but perhaps with fewer options than if you had provided this optional information.
  • Permissions. Sometimes you will be asked to confirm that you agree to a particular activity. For example, you may need to expressly agree to the terms and conditions of service including signing waivers.

You may be able to make changes to the information you provided to us. For example, if you change your email address or withdraw the permission you gave us for a particular service. We ask that you contact us in writing and, then, we will make it clear how you can communicate and confirm with us, in writing, what changes you request. We will then review your request and let you know, in writing, the options for complying with your request.

  1. Data we collect that tracks your activity.

DSL automatically gathers information to monitor the use of its digital services- (including online and mobile services). For example, the numbers and frequency of visitors to DSL’s digital platforms. This information helps us improve our services by learning what our audiences use and don’t use. It can also help us identify if there are any problems with our services that need fixing. Most of the data we collect is aggregated, and this information is effectively anonymous to us.

In some cases, we may collect data that can be linked to you individually. For example, when you log in to any of the DSL digital platforms as a registered user, we may store records of information such as the pages you viewed, links you click on, and/or the information you provided to us. As well as helping to improve our services, we may use this data to provide recommendations that you might find helpful based on your activity. In some cases, a digital profile may be formed based on your activity. We gather this information in order to improve the user experience

Though surveys usually collect aggregate data, there are times when survey collect data that could personally identify you. Please note that surveys are optional and you do not have to participate.

  1. Disclosure of personal information.

3.1        Disclosure of personal information to third parties

DSL may disclose your personal information to third parties for the following purposes:

  • To provide the service you wish to use;
  • For research purposes relating to the performance, quality, maintenance and improvement of services and products;
  • To customize and promote services which may be of interest to you;
  • To provide technical support for you to use the services;
  • If permitted or required by law; or
  • Otherwise with your consent.

DSL is assisted by a variety of third parties to deliver the services offered. These third parties may change from time to time. Some examples of the types of third parties include:

  • Technology service providers such as LeagueApp (https://leagueapps.com/) to assist with registering, organizing and communicating about DSL games, practices and events;
  • Marketing service providers;
  • Ankored, a company that conducts background checks. More information about Ankored and its policies may be found at https://www.ankored.com/background-checks.
  • Subscription services providers such as MOJO (https://mojo.sport/about/), an online platform that allows players, parents and coaches to access individual and team skill advice and demonstrations.

In many cases, DSL imposes contractual restrictions equivalent to those imposed on DSL under the Protection of Personal Information and Privacy Act, in respect of collection and use of personal information by those third parties. In some cases, such as social media networks, DSL’s ability to impose contractual restrictions is limited. In those circumstances, DSL will carefully consider the risks to the protection of personal information when entering into arrangements with third parties.

Under no circumstances will DSL sell or receive payment for licensing or disclosing your personal information.

3.2        Information that you disclose publicly

DSL provides content and services on a range of platforms with interactive features that you can contribute to. When using digital services, (including online and mobile services), we suggest that you use your discretion and exercise caution when providing your personal information. For instance, if you “share” information that you have posted on DSL’s platform using a social media tool, it is likely that you will be sharing your personal information. DSL has limited capacity to protect personal information that you choose to share in this way.

Note that whenever you post personal information in publicly accessible places, such as social media sites (e.g., Facebook and Instagram), chat rooms or message boards, this information becomes available to anyone with access to the internet. This information can be collected and used by others. In short, if you post personal information online (such as your contact details), you may receive unwanted messages from other parties in return. Therefore, we recommend that you refrain from posting any information that you do not want seen in these public areas.

Ultimately, you are responsible for maintaining the secrecy of your passwords and/or any personal information. Be responsible whenever you are online or use a digital service.

3.3        Information that is disclosed via other platforms or services

Some DSL services may be integrated with external services, including social media networks. This may mean that information, for instance about your interests and activities, is tracked or extracted from other platforms (such as Facebook and Instagram). If you are signed in to DSL’s digital platform that is integrated with other media tools, this information may be available to others depending on the privacy settings you have in place on these other platforms.

Your ability to opt-out of a third party tool or platform will depend on the conditions governing your agreement with that third party.

  1. Accessing your personal information

You have the right to request access to your personal information that is held by DSL about you. Requests for access will be dealt with by DSL in accordance with the Protection of Personal Information and Privacy Act.

You also have the right to request the correction of any of your personal information that DSL holds. DSL will take reasonable steps to make appropriate corrections to personal information so that it is accurate, complete and up-to-date.

At a minimum, any such request for access or changes to your personal information must be in writing and sent to dsl.administrator@downtownsoccernyc.org.

  1. Use of your personal information to contact you

We may use information that we know about your likes and interests to inform you about upcoming activities and events.

  1. Protection of your personal information

DSL will take all reasonable and practicable steps to ensure that your personal information is properly protected from misuse, loss, unauthorized access, modification or disclosure. At the same time, we are committed to providing innovative and interactive experiences, and to being available to audiences on multiple platforms. Some of those platforms are not operated or controlled DSL, and our ability to protect your personal information is limited.

We encourage you to be vigilant about the protection of your own personal information when using third party digital services (such as social media platforms like Facebook and Instagram). As far as reasonably practicable, we will make sure that our relationships with those third parties include appropriate protection of your privacy.

  1. Credit Card Information

Online credit card payments are currently processed using a third-party payment gateway service. Unencrypted credit card information is NOT stored on our internet servers. Credit card information is never stored in a cookie. The third-party payment gateway service states that your credit card details are only stored and transmitted in encrypted form.

If you use Zelle to complete your transaction, your personal information (including financial payment information) will be collected and used by Zelle and its related affiliates to process the transaction. For more information, you can read the Privacy Policy of Zelle at https://www.zellepay.com/legal/legal-and-privacy.

  1. Privacy complaints and enquiries

DSL welcomes feedback about privacy issues and will attend to all questions and complaints promptly. You can contact the DSL about any privacy issues as follows:

By email: dsl.administrator@downtownsoccernyc.com.